PLEASE NOTE: DUE TO VARIOUS INDUSTRY STRIKES THIS WEEK DELIVERY TIMES MAY BE EXTENDED BY UP TO 3 EXTRA WORKING DAYS

Free Returns Policy

 

Great News!!! We now offer a 30-day free returns policy, which means you have 30 days after receiving your item to request a return.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you need to fill out the form at the bottom of the page. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items/ gift cards and are currently unable to accept refunds that breach Health and Hygiene standards. 

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Talk to us about everything returns on our NEW! Live Chat Service. Click on link in bottom right corner of your screen. (See example below)